Privacy Policy
This Privacy Policy describes how Imastories ("Imastories," "we," "us," or "our") collects, uses, and shares information about you when you use our website, products, and services (collectively, the "Services"). Imastories is a SaaS platform designed to help businesses create and manage blog content for their CRM and marketing needs.
Information We Collect
We collect information from you in several ways, including when you provide information directly to us, when information is collected automatically, and when we receive information from third parties.
Information You Provide Directly
We may collect information directly from you when you use our Services, such as when you create an account, complete a form, or communicate with us. This information may include your name, email address, company name, job title, and other contact information. For our blog creation platform, we may also collect content preferences, publishing schedules, and CRM integration settings.
Information Collected Automatically
We may automatically collect certain information about your use of our Services, such as your IP address, device type, browser type, operating system, and usage data. We may use cookies, web beacons, and other tracking technologies to collect this information. This helps us understand how you interact with our blog creation tools and optimize your experience.
Information from Third Parties
We may receive information about you from third parties, such as our partners, service providers, and publicly available sources. This information may include your contact information, professional information, and other information relevant to our Services, particularly when integrating with your existing CRM systems.
How We Use Your Information
We may use your information for various purposes, including to provide and improve our Services, communicate with you, personalize your experience, and for marketing and advertising purposes.
Providing and Improving Our Services
We use your information to operate, maintain, and improve our Services, including to provide customer support, troubleshoot issues, and develop new features. This includes optimizing our blog creation tools, content management features, and CRM integrations based on usage patterns.
Communication
We may use your information to communicate with you about our Services, including to send you updates, newsletters, and promotional materials. You can opt out of receiving marketing communications from us at any time. We may also send you important service announcements and updates about new blog creation features.
Personalization
We may use your information to personalize your experience with our Services, such as by recommending content or features that may be of interest to you. This includes suggesting blog topics, optimal posting times, and content strategies based on your CRM data and engagement metrics.
Marketing and Advertising
We may use your information for marketing and advertising purposes, such as to display targeted ads to you on our website and other platforms. We may also share your information with our advertising partners for this purpose, always in compliance with applicable privacy laws.
How We Share Your Information
We may share your information with third parties in certain circumstances, including with our service providers, partners, and affiliates, and as required by law.
Service Providers
We may share your information with third-party service providers who assist us in providing our Services, such as hosting providers, payment processors, and analytics providers. These service providers are contractually obligated to protect your information and include cloud infrastructure providers, email service providers, and CRM integration partners.
Legal Requirements
We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order. We may also share information when we believe it's necessary to protect our rights, property, or safety, or that of others.
Your Rights
You have certain rights regarding your information, including the right to access, correct, and delete your information. You may also have the right to object to or restrict certain processing of your information.
Access and Correction
You can access and update your account information by logging into your account. You may also contact us to request access to or correction of your information. We provide user-friendly dashboards where you can manage your blog content, publication settings, and CRM integration preferences.
Deletion
You can request deletion of your account and information by contacting us. We may retain certain information as required by law or for legitimate business purposes. When you delete your account, we will also remove your published blog content and disconnect CRM integrations as requested.
Objection and Restriction
You may have the right to object to or restrict certain processing of your information, such as for marketing purposes. Contact us to exercise these rights. You can also control marketing communications and data sharing preferences through your account settings.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at privacy@Imastories.com. We are committed to addressing your concerns and ensuring your privacy rights are protected.